Returns & Refunds
We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.
How to Return an Item
Request Return
Go to "My Orders" and select the item you want to return
Pack the Item
Ensure the product is unused and in original packaging
Ship It Back
Use the prepaid return label we provide via email
Get Refunded
Receive your refund within 5-7 business days after inspection
Return Timeframes
Return Window
14 Days
From delivery date
Inspection
2-3 Days
After we receive your return
Refund Processing
5-7 Days
To your original payment method
Eligible for Return
- Product is unused and in original condition
- All original tags and packaging are intact
- Return is requested within 14 days of delivery
- Product is not on the non-returnable list
- Proof of purchase is provided
Non-Returnable Items
- Personal care and hygiene products
- Perishable goods and food items
- Custom-made or personalized items
- Digital products and downloads
- Items marked as "Final Sale"
Refund Policy
Refund Method
Refunds will be issued to your original payment method. If you paid by card, the refund will appear on your statement within 5-7 business days.
Return Shipping Costs
Return shipping is free for defective or incorrect items. For other returns, return shipping costs may apply depending on the vendor's policy.
Partial Refunds
Partial refunds may be granted for items that are not in original condition, damaged, or missing parts not due to our error.
Exchanges
We only replace items if they are defective or damaged. To exchange a product, please contact the vendor directly through our platform.